- General provisions / Key Terms and Definitions
1.1 Seller – private entrepreneur Sysoyeva Lubov Valerievna (TIN 772386774604, PSRN 317774600076777) who sells goods, namely, women’s clothes, on the website https://slowemotions.ru/ .
1.2 Website visitor – an individual who visits the Seller’s website https://slowemotions.ru/ but does not place a purchase Order.
1.3 Customer – an individual who places purchase orders on the Seller’s website https://slowemotions.ru/.
1.4 Order – a duly arranged request of the Customer for purchase of goods, placed on the website https://slowemotions.ru/. The order is considered to be placed regardless of the payment method chosen by the Customer.
- Processing and storage of personal data
2.1 By placing an Order on the website https://slowemotions.ru/ the Customer provides the Seller with his/her personal data for the delivery of goods: first name, surname, e-mail address, phone number, delivery address (postcode, country, city, street, building, apartment) and any other information necessary for completion of the Customer’s Order as specified by the Seller.
2.2 The Seller uses personal data provided by the Customer exclusively to complete the delivery process of the ordered product.
2.3 The Seller is entitled to send informational or advertising content at the email address provided by the Customer.
2.4 The Seller guarantees to the Customer the safe storage and confidentiality of the provided personal data.
- Terms of payment
3.1. The Customer pays for the selected goods in accordance with the prices indicated on the website https://slowemotions.ru/.
3.2. The Order can be paid for by cash upon receipt of the Order or by credit/debit card after filling in a special form when placing the Order on the website.
4.1. Delivery in Moscow is carried out by a local courier service within 1-2 working days from the moment of confirmation of the Order.
4.2. Delivery in the territory of Russia is carried out within 2-7 working days from the moment of confirmation of the Order by EMS Russian Post. The exact delivery time depends on the region of Russia and is additionally specified.
4.3. Delivery in Moscow and Russia is free of charge if the Customer chooses to purchase the ordered goods. If the Customer declines the Order upon receipt of the ordered goods, he/she is obliged to pay the cost of delivery to the courier (600 rubles for Moscow and Russia).
4.4. Upon delivery, the Customer is entitled to try on the ordered goods for the period of 15 minutes.
4.5. Delivery to the CIS countries and Europe is carried in accordance with the individual agreement between the Seller and the Customer. The manager contacts the Customer to specify options for the delivery, the time and cost of the delivery.
4.6. Delivery to the CIS countries and Europe is paid by the Customer. The cost is specified upon confirmation of the Order by the Seller.
- Return and exchange
5.1. The Customer reserves the right to exchange and return the purchased goods within 2 weeks from the date of purchase in accordance with the Legislation of the Russian Federation. The marketable condition of the goods should be preserved.
5.2. For the exchange or return of goods, the Customer shall contact the Seller by the feedback form on the website https://slowemotions.ru/contact/, by phone or e-mail indicated on the website.
5.3. Logistics of the exchange and return procedure are carried out by the Customer and at his/her expense. In case of a faulty product, the logistics of the exchange and return procedure are carried out by the Seller.
5.4. The Customer is refunded the cost of the product in accordance with the credit/debit card details, provided at the time of purchase, within 5 banking days from the receipt of the product by the Seller.
- Intellectual property
6.1. All information and materials featured on the website are the intellectual property of the owner of the website (the Seller).
6.2. No part of the information and materials featured on the website may be reproduced without the written permission of the owner of the website (the Seller).
- Validity of offer
7.1. The present Public Offer enters into force when the Customer selects the option “I agree with the offer” when placing the Order on the website https://slowemotions.ru/ .